Company: Elance Learning Role: IT Assistant Location: Kozhikode, Kerala
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Elance LearningVerified
Hiring in Kochi
Provide first-level IT support for hardware, software, network and printer issues.
Install, configure and maintain desktops, laptops and user accounts.
Manage helpdesk tickets and troubleshoot technical issues.
Maintain IT asset inventory and software licenses.
Perform manual software testing, including functional, regression and integration testing.
Write test cases, identify bugs and track defects.
Perform User Acceptance Testing (UAT).
Support CRM administration, user permissions and workflows.
Maintain technical documentation, user guides and SOPs.
Assist with data validation, backups and antivirus updates.
Bachelor's degree or diploma in Computer Science, IT or a related field.
Minimum 1 year of experience in IT support or software testing.
Hands-on manual testing experience is mandatory.
Knowledge of STLC and defect life cycle.
Good communication and problem-solving skills.
IT Support & Troubleshooting
Manual Software Testing
Test Case Writing
Functional & Regression Testing
Windows & macOS
SQL
Jira / TestRail
CRM Administration
Networking (LAN, Wi-Fi, DNS, DHCP)
Microsoft 365 / Google Workspace
Bug Tracking & Reporting
A free AI check gives you a match score and exactly what to fix before you apply.
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