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TechFlex Solutions Pvt. Ltd.Verified
Hiring in Mumbai
TechFlex is looking for a skilled and motivated Desktop Support Engineer / Network Engineer L1 to join its growing IT team in Mumbai.
The selected candidate will be responsible for installing, configuring, maintaining and troubleshooting IT systems and infrastructure. The role involves providing desktop and technical support, managing servers, storage and backup operations, and resolving hardware, software and networking-related issues.
Candidates should have hands-on experience in desktop management, operating system installation, technical support, networking fundamentals and IT infrastructure troubleshooting.
Roles & Responsibilities
Install, configure and troubleshoot operating systems and basic software.
Provide Level 1 desktop and technical support to end users.
Install and configure printers and other peripherals.
Handle servers, storage and backup-related activities.
Troubleshoot hardware, software and operating system issues.
Monitor IT infrastructure and resolve technical issues.
Work with networking equipment, including routers, switches and load balancers.
Support basic network troubleshooting and connectivity issues.
Handle antivirus, firewall and other IT security solutions.
Respond to technical support requests through calls and emails.
Identify, debug and resolve technical problems.
Maintain desktop systems and ensure smooth IT operations.
Take ownership of assigned issues and provide timely resolutions.
Eligibility Criteria
Minimum 1-2 years of relevant experience.
Experience in desktop support and technical support.
Knowledge of servers, storage and backup.
Understanding of operating system installation and configuration.
Familiarity with networking devices and troubleshooting.
Good communication skills.
Ability to handle technical support calls and emails.
Required Skills
Desktop Support
Technical Support
Windows OS Installation
Hardware & Software Troubleshooting
Server Management
Storage & Backup
Printer Installation & Configuration
Network Troubleshooting
LAN/WAN Networking
Router & Switch Configuration
Load Balancer
Firewall Management
Antivirus Management
IT Infrastructure Support
Desktop Management
Network Monitoring
Operating System Troubleshooting
Customer Support
Email & Call Support
Problem Solving
A free AI check gives you a match score and exactly what to fix before you apply.
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