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Lifestyle Manager - Delhi NCR

Pinch· Gurugram· Posted 1h ago

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Company: Pinch Role: Lifestyle Manager - Delhi NCR Location: Gurgaon Department: Operations - Concierge

Salary
Not disclosed
Experience
2-3 yrs
Location
Gurugram, Haryana
Qualification
Any Graduate
Job type
Full Time

Skills

  • Customer Relationship Management
  • Customer Service
  • Operations Management
  • Partner Management
  • Communication
  • Problem-Solving
  • Team Coordination
  • Multitasking
  • Conflict Resolution
  • Vendor Management
  • Customer Satisfaction

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About the employer

PinchVerified

Hiring in Gurugram

All Pinch listings

About this role

Responsibilities

Onboard customers and understand their lifestyle requirements.

Provide personalized home management and concierge services.

Coordinate domestic help, maintenance and household services.

Manage local service partners and monitor service quality.

Handle customer requests, complaints and feedback.

Build strong customer relationships and improve customer satisfaction.

Coordinate with operations teams to ensure timely service delivery.

Identify customer needs and recommend suitable services.

Eligibility

Graduate or Postgraduate in any discipline.

2+ years of overall work experience preferred.

At least 1 year of experience in customer service or relationship management.

Excellent communication and interpersonal skills.

Strong problem-solving and multitasking abilities.

Willingness to work on the ground and take initiative.

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