- Conduct classroom and practical training for Field Operators.
- Explain SOPs, technical processes and field procedures.
- Demonstrate equipment handling and operating procedures.
- Manage training batches and maintain discipline.
- Conduct quizzes and practical assessments.
- Evaluate candidates and make Select/Reject decisions.
- Provide feedback and corrective coaching.
- Maintain training, attendance and certification records.
- Travel across India for field training and assessments.
- Identify training gaps and suggest process improvements.
Education
Graduate or undergraduate candidates with relevant training, technical operations or customer support experience.
Skills
- Excellent Verbal Communication
- Training & Onboarding
- Team Management
- Leadership & Group Handling
- Public Speaking
- Technical Equipment Handling
- SOP Implementation
- Candidate Assessment
- Problem-Solving
- Google Workspace
- MS Office
- Reporting & Documentation
- Adaptability
- Time Management
Experience Required
6 months - 1 year in training, field operations, technical operations or customer support.