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Network & Svcs Operation New Associate

Accenture· Chennai· Posted 1h ago

Closing this monthVerified employer
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Salary
Not disclosed
Experience
0-2 yrs
Location
Chennai, Tamil Nadu
Qualification
Any Graduate
Job type
Full Time

Skills

  • Network Billing Operations
  • Problem Management
  • Basic Networking
  • Customer Support
  • Network Troubleshooting
  • Root Cause Analysis
  • Incident Management
  • Problem-Solving
  • Communication Skills
  • Billing Operations

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About the employer

AccentureVerified

Hiring in Chennai

All Accenture listings

About this role

Job Role
Network & Svcs Operation New Associate
Company
Accenture
Job Location
Chennai, Tamil Nadu

Roles & Responsibilities

  • Manage and process billing for network services.
  • Generate invoices and track customer payments.
  • Resolve network billing issues and customer queries.
  • Maintain accurate billing records.
  • Identify IT infrastructure problems and investigate their root causes.
  • Minimize business impact by resolving recurring technical issues.
  • Follow company policies and ensure accurate billing operations.
  • Work with team members to resolve operational problems.

Required Skills

  • Problem Management
  • Network Billing Operations
  • Basic Networking Knowledge
  • Customer Support
  • Troubleshooting
  • Root Cause Analysis
  • Problem-Solving
  • Communication Skills

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