Computer Operations Specialist

Sensata Technologies is a global industrial technology company focused on developing sensing, electrical protection components and sensor-based solutions.

The company operates across automotive, heavy vehicle and off-road, industrial, and aerospace industries. Sensata helps businesses develop safer, cleaner, more efficient and electrified technologies.

With global operations across multiple countries, Sensata provides employees with opportunities to collaborate with talented professionals and work in an international environment.

Job Description

Sensata Technologies is hiring a Computer Operations Specialist to support the day-to-day operations of enterprise technology services.

The selected candidate will be responsible for providing IT and desktop support, resolving hardware and software issues, maintaining system reliability and supporting technology deployments.

The role involves coordinating on-site desktop support, assisting employees with PC hardware and software requirements, maintaining technical documentation, supporting system testing and validation, and identifying root causes of technical problems.

The candidate will also work with vendors to troubleshoot technical issues, help identify new desktop support solutions and participate in training other desktop administrators.

The ideal candidate should have good technical troubleshooting abilities, basic networking knowledge, an understanding of Linux Desktop environments and strong communication skills.

Roles & Responsibilities

Assist with routine computer operations and daily IT activities.

Coordinate on-site desktop support for PC hardware and software requirements.

Provide technical assistance to employees and resolve desktop-related issues.

Assist in developing and communicating technical, system and application standards.

Ensure compliance with existing IT standards and procedures.

Participate in system maintenance activities.

Maintain documentation related to system testing and validation.

Provide post-implementation technical support.

Identify root causes of technical problems and recommend effective solutions.

Coordinate with vendors to analyse and troubleshoot technical issues.

Help identify new desktop support solutions and services aligned with business objectives.

Participate in training fellow desktop administrators on organizational processes.

Support enterprise technology services and maintain system reliability.

Prioritize incoming user requests to minimize business disruptions.

Ensure timely resolution of technical issues and maintain service quality.

Required Skills

Desktop Support

IT Support

Computer Operations

Hardware Troubleshooting

Software Troubleshooting

PC Hardware & Software

Windows Desktop Support

Linux Desktop (Basic)

Network Equipment (Basic)

AV Equipment Support

Manufacturing Computing Equipment

System Maintenance

Technical Documentation

Testing & Validation

Root Cause Analysis

Incident Resolution

Vendor Coordination

IT Operations

Customer Support

Problem Solving

Technical Communication