Company: Harris (Harris Computer) Role: Associate Technical Support Consultant Location: Remote (Pune - Baroda, India) Experience: Fresher / 0-1 Year Employment Type: Full-Time
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Harris ComputerVerified
Hiring in Pune
Provide first-level technical support for enterprise healthcare software.
Troubleshoot application and technical issues.
Investigate errors using logs and ticketing systems.
Resolve customer issues and escalate complex cases.
Work with SQL databases, Windows applications and networking.
Maintain support documentation and meet SLA targets.
Coordinate with technical and development teams.
Communicate with customers through email, chat and calls.
Work in rotational shifts, including nights and weekends.
Bachelor's degree in Computer Science, IT, Computer Engineering, Electronics or a related technical field.
Fresh graduates are eligible.
Good analytical, communication and problem-solving skills.
Flexibility to work in rotational shifts.
A free AI check gives you a match score and exactly what to fix before you apply.
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