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Process Associate

HCLTech· Chennai· Posted 58m ago

Closes todayVerified employer
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Company: HCLTech Role: Process Associate Location: Navalur, Chennai Experience: Freshers

Salary
Not disclosed
Experience
Fresher
Location
Chennai, Tamil Nadu
Qualification
Bachelor’s degree in Arts or Science (2024-2026 pass-outs)
Job type
Full Time

Skills

  • Email Support
  • Chat Support
  • Written Communication
  • MS Office
  • Data Entry
  • Computer Operations
  • Problem-Solving
  • Customer Service

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About the employer

HCLTechVerified

Hiring in Chennai

All HCLTech listings

About this role

Job Description

Respond to customer queries through email and chat.

Enter, update and manage customer data across multiple systems.

Troubleshoot customer issues and provide appropriate solutions.

Escalate complex issues to senior support teams.

Maintain customer satisfaction and ensure accurate data processing.

Eligibility

Bachelor's degree in Arts or Science.

2024, 2025 and 2026 graduates.

Freshers only.

B.Tech, B.E., IT and MCA candidates are not eligible.

Strong written communication skills.

Basic computer knowledge.

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