Operations Associate, Apprenticeship

About this role

Stripe is hiring candidates for the position of Operations Associate - Apprenticeship in Bengaluru, India. This is a six-month apprenticeship program designed for candidates interested in customer support, business operations, problem-solving, and financial technology. Selected candidates will receive comprehensive training and gain practical experience working with Stripe's products, services, and operational processes. Roles and Responsibilities - Develop an understanding of Stripe products, services, and features. - Respond to customer inquiries through email. - Diagnose and troubleshoot customer issues. - Escalate complex issues to relevant departments. - Follow up with customers to ensure issue resolution. - Maintain accurate records of customer interactions. - Participate in training sessions and team meetings. - Continuously improve professional and technical skills. Eligibility Criteria - Must be a current student or a recent graduate from the 2026 batch. - Excellent English communication skills (written and verbal). - Strong analytical and problem-solving abilities. - Interest in technical products and financial technology. - Good organizational and time-management skills. - Ability to work in a fast-paced environment. - Willingness to work from the Bengaluru office. Required Skills - English Communication - Customer Support - Analytical Thinking - Problem Solving - Email Communication - Research Skills - Team Collaboration - Time Management - Attention to Detail Salary & Benefits - Salary/Stipend: Not disclosed in the official job description. - Duration: 6 months. - Structured training and learning opportunities. - Practical experience in financial technology operations. Important Information - Apprenticeship will operate under the Apprentices Act, 1961. - Program commencement: January 2027. - Office location: Bengaluru. - This is an in-office apprenticeship opportunity.

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