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Service Desk Analyst (L1 & L2)
hcl tech · Lucknow
Accepting applicationsVerified employer8 applied
- Salary
- Not disclosed
- Experience
- Fresher
- Qualification
- B.A / B.Com / B.Sc
- Location
- Lucknow, Uttar Pradesh
📢 WALK-IN DRIVE | HCLTech Role: Service Desk Analyst – L1 & L2 📍 Location: Lucknow, Uttar Pradesh 📅 Date: 18 September 2026 ⏰ Time: 9:30 AM – 12:00 PM IST 🚫 No walk-in allowed after 12:00 PM 🎯 El
- T Service Desk / Technical Support
- Troubleshooting & Issue Resolution
- Ticketing Tools – ServiceNow
- Incident & Request Management
- Windows / Desktop Support
- Customer Service
- Excellent Communication Skills
- English / French / German
- Basic Networking Knowledge
- Remote Technical Support
- ITIL / Service Management Knowledge
- Problem-Solving Skills
- Good Documentation & Ticket Handling
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